不合规任务:系统文献综述与未来研究议程

Illegitimate tasks: A systematic literature review and agenda for future research

Work and Stress · 2022
被引 85 · 同刊同年前 9%
ABS 4

中文导读

系统梳理了不合规任务(员工认为不必要或不合理的任务)的前因(领导、工作场所、个人与工作特征)和后果(情绪、态度、行为、健康与人际关系),并总结了调节与中介机制,为后续研究提供方向。

Abstract

Although expecting to undertake core tasks affirming their professional identity, employees often have to deal with tasks they perceive as unnecessary or unreasonable. The concept of illegitimate tasks captures this phenomenon and has attracted growing attention since its first appearance. Illegitimate tasks have been found to explain unique variance in well-being and strain. Given a burgeoning body of literature, a systematic narrative review of illegitimate tasks is warranted. This review summarises research regarding illegitimate tasks’ antecedents (leadership, workplace characteristics, individual characteristics, and job characteristics) and outcomes (emotions, work attitudes and cognition, work behaviour, health and well-being, and interpersonal relationships). In addition, we review work done to date regarding the moderators and mediators of these relationships. Finally, we offer future directions for research.

组织行为学工作压力职业健康人力资源管理