理解颠覆性情境中的变革:时间悖论与控制点的作用

Understanding change in disruptive contexts: The role of the time paradox and locus of control

JOURNAL OF BUSINESS RESEARCH · 2022
被引 15
人大 A-ABS 3

中文导读

研究了在颠覆性情境下时间体验和控制点如何影响组织变革,基于土耳其新冠疫情期间五家组织的定性数据,发现短期变革相似但长期不同,时间悖论和控制点影响个体对变革的配合或抵抗。

Abstract

We examine how the experience of time and locus of control influence organizational change in disruptive contexts. Through the cycles of the COVID-19 pandemic restrictions and their relaxations in Turkey, we found that organizations approached change similarly in the short term but differently in the long term. To unpack the mechanism behind these observations, we analyzed in-depth qualitative data from five organizations from March 2020 to September 2021. We reveal that the change process creates time pressure in disruptive contexts, and a time paradox emerges to the extent that the change outcomes increase the available time under time pressure. Depending on their locus of control, individuals either complement organizational change or resist it even more after triggering events that signal the lastingness of the post-disruption situation. Our framework may enhance organizational resilience to future disruptions by highlighting the requirement for change recipients to make complementary moves to regain control.

组织变革心理学社会心理学管理学危机管理