你帮我,我帮你:针对不同心理契约状态的不道德亲组织行为与越轨行为

You scratch my back, I’ll scratch yours: Unethical pro-organizational behavior and deviance in response to different psychological contract states

JOURNAL OF BUSINESS RESEARCH · 2022
被引 23
人大 A-ABS 3

中文导读

通过两项实地研究,发现心理契约违背会通过消极互惠增加员工越轨行为,而心理契约履行会通过积极互惠增加不道德亲组织行为。

Abstract

In this multi-study paper, we integrate Social Exchange Theory and the discretionary workplace behavior literature. Specifically, we posit that by breaching their psychological contract (PC) obligations, organizations may trigger negative reciprocity, which in turn may increase deviant behavior. Moreover, we posit that by fulfilling their legitimately PC obligations, organizations may trigger positive reciprocity, which in turn may increase unethical pro-organizational behavior. Across two studies (3-wave field study with traditional breach measure and 2-wave field study with expanded breach measure and polynomial regression), we found repeated evidence for our hypotheses. Specifically, we found that PC breach (Study 1) and PC under-fulfillment (Study 2) are positively related to the enactment of organizational deviance via negative reciprocity. Furthermore, we found that PC fulfillment (Study 1) and high absolute levels of PC fulfillment (Study 2) are positively related to unethical pro-organizational behavior via positive reciprocity. Implications for theory and practice are discussed.

组织行为学社会交换理论心理契约不道德行为互惠规范