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从平板到餐桌:增强现实如何影响食物渴望度

From tablet to table: How augmented reality influences food desirability

Journal of the Academy of Marketing Science · 2022
被引 68
人大 AFT50ABS 4*

中文导读

通过两项实地研究和两项实验室研究,发现增强现实技术通过提升消费者对食物的心理模拟能力,进而增强其渴望和购买意愿,这一过程由个人相关性驱动。

Abstract

Augmented reality (AR) technology has generated enormous industry investment and buzz, with the food and beverage sector quickly embracing this technology in an effort to enhance the customer experience. However, academic research has only just begun to empirically explore how and why this technology might influence consumer judgements and behaviors in such contexts. Across two field studies involving consequential behavior and two controlled laboratory studies, we find that AR's unique ability to visually superimpose objects onto a real-time environment increases consumers' ability to mentally simulate consuming a pictured food, which in turn increases their desire and purchase likelihood of the food item. Further, we find the increased mental simulation produced by AR is itself preceded and driven by an increased sense of personal relevance of the food items. Supplementary Information: The online version contains supplementary material available at 10.1007/s11747-022-00919-x.

增强现实消费者行为食品营销心理模拟个人相关性