Risks, possibilities, and social relations in the computerisation of Swedish university administration
基于混合方法案例研究，探讨瑞典大学引入新技术如何改变部门行政人员的工作，发现计算机化导致工作碎片化、自主性降低，但数字化带来的劳动分工节省了时间，增加了专业化和工作重塑的可能性，同时也加剧了学术人员、行政人员和管理层之间的紧张关系。
Abstract This mixed methods case study discusses how the introduction of new technology changed the work of departmental administrators at a Swedish university, drawing on Cockburn's theories on gender and technology, viewing organisations as fields of contestation. This paper argues that jobs seem more fragmented with less discretion, as a result of computerisation. However, time saved by a new division of labour enabled by digitalisation has increased the possibilities for specialisation and job crafting. This new division of labour also led to increased tensions between academics, administrators and management. As the risks and possibilities connected to computerisation are matters of social relations, as much as being governed by technology, this paper adds to the debates on work and technology by exploring the complexity of social relations at work place level experienced by this overlooked group at the periphery of the managerial and academic power centres in academia.