Artificial Intelligence Research in Management: A Computational Literature Review
通过分析1990至2020年间6324篇管理领域论文,识别出41个主题,揭示了AI在管理研究中的演化趋势、新兴领域和饱和区域,为学者和实践者提供AI应用建议。
Artificial intelligence (AI) spring of the past decade created an increased interest into the topic in business as well as in academia. This resulted in an upward trend in academic publications, not only in computer science but also in management. This article presents a computational literature review with an abstract-based sampling approach to investigate the status of the management literature to take stock of academic research of the past two decades. We analyze 6324 papers from 1990 to 2020 published in five management-related domains and identify 41 distinct topics. We present the evolution of research pre and post AI spring, emerging topics as well as saturated areas. The findings show that the previously disjointed topic network structure is fully connected by early 2010s and the upward trend in management research starts in the period of 2014–2015. The results provide a comprehensive insight into the potential of AI in management versus underdeveloped areas, and presents, for management scholars and practitioners, suggestions about effective adoption of AI practices.