基于情感的目的地属性管理框架:借鉴情绪评价理论

An Attachment-Based Management Framework of Destination Attributes: Drawing on the Appraisal Theories of Emotion

Journal of Travel Research · 2023
被引 25
ABS 4

中文导读

研究基于情绪评价理论,提出一个以情感依恋为核心的目的地属性管理框架,通过杭州案例的网络分析方法构建,为成熟目的地资源分配提供新视角。

Abstract

A management framework for destination attributes is critical for the reasonable allocation of resources. However, existing management frameworks for destination attributes estimate the management value of attributes by calculating their contribution to cognitive satisfaction, which deviates from the “cognition-affection” relationship in psychology. In this scenario, destination attachment is an important concept reflecting the emotional values of attributes. This study proposes an attachment-based management framework for destination attributes based on the appraisal theories of emotion in the context of the progressive development of Hangzhou, China, as a typical mature destination. A networking method is applied to develop the management framework. This is the first study to establish an emotion-based management framework for destination attributes from a psychological perspective. Implications regarding the framework development method and destination attribute management are also provided.

旅游管理目的地管理消费者行为情感心理学