Disaster Planning Intentions of Tourism Accommodation Managers: Understanding the Influence of Past Disaster Experience and Disaster Management Training
基于计划行为理论,研究斯里兰卡住宿业管理者的灾害规划意向,发现培训与过去灾害经历通过影响认知和态度间接作用于规划意向,且经历会调节培训的效果。
Tourism is one of the most vulnerable industries to disasters, and empirical studies on disaster preparedness have been surprisingly sparse. Drawing on the theory of planned behavior, this study sheds light on the unexplored mediating role of strategic decision-makers’ (SDMs) disaster cognition along with their attitude to explicate how and why learning influences disaster planning. Hypotheses were tested using two-phase survey data collected from 301 SDMs of Sri Lankan accommodation establishments. Clarifying previous inconsistent findings regarding the role of learning, this study demonstrated that training and past disaster experience indirectly influenced SDMs’ planning intentions via their disaster cognition and attitude toward disaster planning. In this regard, past experience was found to regulate the relationship of training with both cognition and attitude, implying that disaster training programs may be more influential for encouraging disaster planning intentions of lesser experienced SDMs by stimulating their disaster cognition and attitude.