How technostressors influence job and family satisfaction: Exploring the role of work–family conflict
基于压力交易视角和挑战-阻碍压力源框架，研究了两种技术压力源通过工作-家庭冲突对员工工作与家庭满意度的不同影响，基于268名员工的三波时滞调查数据。
Abstract Recent developments in information and communication technology have blurred the line between the workplace and the home. This can have a negative influence on employees' well‐being and thus has gained increasing attention from academics and practitioners. In this study, we developed a research model based on the transactional perspective of stress and the challenge–hindrance stressor framework. We defined the two dimensions of work–family conflict as the perceptual stress resulting from a chronic challenge and hindrance technostressors, which ultimately affect employees' satisfaction in both the work and family domains. We tested our model using a three‐wave time‐lagged survey study with data collected from 268 employees. Challenge and hindrance technostressors had different effects on these two main forms of work–family conflict (time‐based and strain‐based) but further induced negative effects on both job and family satisfaction. Overall, we make both scientific and practical contributions to the fields of work‐related technology use and work–family conflict.