最高机密:整合20年的保密研究

Top secret: Integrating 20 years of research on secrecy

TECHNOVATION · 2023
被引 6
人大 AABS 3

中文导读

这篇综述整合了20年来关于保密的研究,从动态关系视角将秘密分为四类(商业秘密、声誉秘密、权力秘密和营销组合秘密),并指出未来研究方向,适合研究保密、信任或商业策略的学者快速了解该领域全貌。

Abstract

Secrets are a double-edged sword. They are crucial for protecting valuable knowledge and appropriating value from innovation; they also invite consumer curiosity and in doing so may generate demand. On the other side, secrecy may invite suspicions, distrust, and miscommunication. In this paper, we review the growing body of research on secrets and secrecy. Our review reconciles the various theoretical perspectives on secretive protective mechanisms and their consequences, both positive and potentially detrimental. We adopt a dynamic relational perspective towards secrecy and develop a multilevel framework to categorize and define four major types of secrets: trade secrets, reputation secrets, power secrets, and marketing mix secrets. Finally, we outline a research agenda by pointing out understudied themes and underemployed theoretical perspectives on secrecy.

保密信任声誉商业策略