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超越数字:解释吸引效应的模糊性-可及性-适用性框架

Beyond Numbers: An Ambiguity–Accessibility–Applicability Framework to Explain the Attraction Effect

Journal of Consumer Research · 2023
被引 11
人大 AFT50UTD24ABS 4*

中文导读

提出3A框架,通过模糊性、可及性和适用性三个因素解释吸引效应何时及为何出现,并通过实验验证该框架在感知刺激情境下的适用性。

Abstract

Abstract The attraction effect (AE) occurs when the addition of an inferior alternative (i.e., a decoy) to a choice set increases the choice share of the alternative to which it is most similar (i.e., a target), a phenomenon that violates the regularity principle. The AE occurs reliably when the attribute values are represented numerically, but not when the stimuli are perceptual. Such conceptual replication failures indicate a lack of clarity about the mechanisms that produce the AE. The present research develops a framework—the 3A framework—that specifies the distinct functions of ambiguity, accessibility, and applicability in the choice process. These factors, and their attendant mechanisms, explain when and why the AE emerges. They also specify conditions under which the AE is attenuated. Seven main experiments and four supplementary experiments examine when and why the AE emerges with perceptual stimuli, provide support for the 3A framework, and offer insights about how to produce the AE in choice contexts involving perceptual stimuli.

消费者选择决策行为认知心理学吸引效应