What's trust got to do with it? Examining trust in leadership, psychological capital, and employee well‐being in a cross‐national context during Covid‐19
研究新冠疫情期间员工对高层领导团队的信任如何通过心理资本影响员工福祉,并考察了直线管理者的服务型领导风格及国家差异(印度与英国)的作用。
Abstract We propose and test the idea that trust in the senior leadership team is needed to help overcome the potential widespread decrements to employee well‐being resulting from the Covid‐19 pandemic. Drawing on conservation of resources theory, we suggest that psychological capital mediates the relationship between trust in the senior leadership team's response to Covid‐19 and employee well‐being. We also examine the contextual relevance of line management's servant leadership alongside country differences (i.e., India vs. UK) in reinforcing the importance of trust in fostering psychological capital. We test our model in a time‐lagged survey study that follows employed individuals towards the early, middle, and later stages of the first wave of the pandemic in 2020. Results provide support for our model and indicate potential country differences. Our findings point to the significance of leadership, both at the senior level and at the line management level, in protecting employee well‐being during crises.