The role of artificial intelligence in the procurement process: State of the art and research agenda
通过文献综述、供应商平台分析和采购经理焦点小组,梳理了AI在采购流程中的功能、采用挑战和未来研究方向,帮助研究者与实践者把握该领域现状。
Artificial intelligence (AI) is widely adopted in many areas, but it is still in its infancy in procurement, despite its potential. To map the state of the art of both research and practice and identify future research directions, this paper presents a mixed methodology exploratory study of the role of AI in the procurement process. The paper combines a systematic literature review, a mapping of the offerings of providers of AI-based procurement platforms and a focus group with procurement managers. Results map the functionalities of AI-based solutions throughout the procurement process, describe benefits and challenges to their adoption and identify future research directions.