变革之风:动态管理能力视角下营销经理作为战略变革推动者的角色

The wind of change: A dynamic managerial capabilities perspective on the role of marketing managers as strategic change agents

JOURNAL OF BUSINESS RESEARCH · 2023
被引 11
人大 A-ABS 3

中文导读

从动态管理能力视角,基于定性数据,揭示了营销经理在战略变革中扮演的四种角色(引导者、顾问、专家、协同者),并分析了其所需的管理能力。

Abstract

This study investigates the role of marketing managers as strategic change agents from the dynamic managerial capabilities’ perspective. It nurtures the broader theoretical questioning of marketing’s contribution to corporate strategy by showing how marketing practitioners’ complex skills and knowledge are combined and deployed while driving strategic change programs. The involvement of marketing managers is analyzed from a twofold perspective by considering the degree of proactivity in both change in strategy content and change in strategy processes to fill the gap identified in the literature regarding their role in strategic change. Drawing on qualitative data, the empirical investigation suggests a change agency model and uncovers the different roles performed by marketing managers. These roles materialize through four different postures in strategic change programs (i.e., pilot, advisor, expert, and synergist) with the respective dynamic managerial capabilities that marketing managers rely on in each configuration.

营销管理战略管理动态能力组织变革