Reviewing half a century of measuring cross-cultural competence: Aligning theoretical constructs and empirical measures
通过分析68个跨文化能力测量工具和160位专家调查,回顾了半个世纪以来跨文化能力的测量方法,讨论了现有工具的局限性,并为未来选择或开发测量工具提供了建议。
We provide a comprehensive review of how cross-cultural competence (CCC) has been measured over the past half-century in order to more closely align theoretical constructs and empirical measures. Based on a content analysis of 68 academic and commercial CCC instruments and a supplemental survey of 160 experts, we review the approaches used in these instruments to conceptualize and quantify CCC, discuss their limitations, and recommend best practices and directions for future researchers and practitioners when selecting and using CCC instruments or developing new alternatives.