Exploring the dysfunctional consequences of performance evaluation systems: how does ‘evaluation overload’ affect organizational performance?
研究了绩效评价中的'评价过载'概念，发现评价过程的高工作量直接和间接影响韩国中央机构的感知与档案组织绩效。
Although many performance practices have been operated to enhance government department performance, the outcomes of performance practices have caused some challenges. An important concept in performance management is ‘overload’; public employees suffer from the high workload in the operation of many performance management systems. This study first identifies the concept of ‘evaluation overload’ in managing performance evaluation systems and tests how this overload affects organizational performance. The results indicate that a heavy workload in evaluative processes has direct and indirect impacts on the perceived and archival organizational performance of central agencies in South Korea.