产消者共创商业价值的意愿及数字媒体使用的调节作用

Prosumers’ intention to co-create business value and the moderating role of digital media usage

JOURNAL OF BUSINESS RESEARCH · 2023
被引 30
人大 A-ABS 3

中文导读

研究了影响产消者共同生产和未来参与意愿的因素,发现产消者价值共创行为意愿正向影响组织商业利益,且数字媒体使用在其中起调节作用。

Abstract

The study identifies the factors impacting prosumers’ intention for co-production and future participation. It also investigates the moderating role of digital media usage in the relationship between behavioral intention of prosumers for value co-creation and business benefit of the organization. Based on a literature review of co-creation and related theories and a survey, we developed and tested a conceptual model using the PLS-SEM technique. The study also analyzes the moderating impact of digital media by using multi group analysis. This study has also analyzed the impacts of three control variables (i.e., age, gender, and education) on the behavioral intention of the prosumers for value cocreation by means of mediation analysis. We find that the intention of prosumer for co-production as well as intention of prosumers for future participation influences behavioral intention of prosumers for value cocreation which in turn positively impacts business benefits of the organization. The study also finds that usage of digital media has significant moderating impact on the relationship between behavior intention of prosumers for value co-creation and business benefit of the organization.

产消者价值共创数字媒体营销知识管理