工作场所数字助推的道德许可性:调和正当化与合法化

The Moral Permissibility of Digital Nudging in the Workplace: Reconciling Justification and Legitimation

Business Ethics Quarterly · 2023
被引 16
ABS 3

中文导读

研究了企业使用数字助推影响员工行为的道德问题,提出一个框架,要求企业不仅提供事前正当化理由,还要通过合法化程序让员工能质疑其实施,以保护员工自主权、防止任意支配和组织性不成熟。

Abstract

Organisations increasingly use digital nudges to influence their workforces’ behaviour without coercion or incentives. This can expose employees to arbitrary domination by infringing on their autonomy through manipulation and indoctrination. Nudges might furthermore give rise to the phenomenon of “organised immaturity.” Adopting a balanced approach between overly optimistic and dystopian standpoints, I propose a framework for determining the moral permissibility of digital nudging in the workplace. In this regard, I argue that not only should organisations provide pre-discursive justification of nudges but they should also ensure that employees can challenge their implementation whenever necessary through legitimation procedures. Building on Rainer Forst’s concept of the right to justification, this article offers a way to combine contract- and deliberation-based theories for addressing questions in business ethics. I further introduce the concept of meta-autonomy as a capacity that employees can acquire to counter threats of arbitrary domination and to mitigate organised immaturity.

商业伦理组织行为法律经济学数字伦理