医疗专业人员的工作意义感与绩效:专业尊重和参与式管理的作用

Work meaningfulness and performance among healthcare professionals: The role of professional respect and participative management

JOURNAL OF BUSINESS RESEARCH · 2023
被引 24
人大 A-ABS 3

中文导读

基于自我决定理论,研究同事的专业尊重和单位的参与式管理如何共同影响医疗专业人员的工作意义感,进而影响任务绩效和服务质量,发现专业尊重的作用在参与式管理高时更强。

Abstract

While the existing literature has accumulated much evidence for the impact of formal organizational interventions on employees’ experience of meaningfulness and outcomes, less is known about informal influences from coworkers. Drawing on self-determination theory, we propose a multilevel model that explains how professional respect by coworkers and unit participative management, individually and jointly, influence work meaningfulness, which in turn is associated with task performance and service quality. We tested our model using data from 217 nurse–general practitioner dyads from 27 primary healthcare units in Lithuania. The results showed that professional respect is positively related to work meaningfulness but unit participative management is not. Furthermore, work meaningfulness mediates the relationship between professional respect and performance outcomes. Finally, supporting a synergistic perspective, the impacts of professional respect on work meaningfulness and performance outcomes are stronger when unit participative management is high rather than low.

医疗管理组织行为学工作心理学绩效管理