Super Mario Meets AI: Experimental Effects of Automation and Skills on Team Performance and Coordination
通过实验室实验，研究将人工智能引入团队的影响，发现即使AI在任务中表现优于人类，自动化仍会降低团队绩效并增加协调失败，尤其在短期和低中技能团队中更明显。
Abstract This article studies the effects of the introduction of artificial intelligence (AI) into teams in a laboratory experiment. We randomly assign automated co-workers into “laboratory firms” who are playing a team-based game on the Nintendo Switch console. We demonstrate that even in a task where AI outperforms humans, automation decreases overall team performance and increases coordination failures. These effects are especially large in the short-term and in low- and medium-skilled teams. Moreover, automation reduces team trust and individual effort provision. Our results support the implication that improving collaborative human-machine teams is key to the positive transformation that AI may bring to organizations.