Enabling PSL and value co-creation through public engagement: a study of municipal service regeneration
研究通过分析公共服务逻辑中价值从公共到私人的光谱，以及公众参与的变化，提出增强公共价值的理论，指导市政部门通过参与实现服务价值。
PSL shifted focus from collective to individual gains from public services. While beneficial, this comes short of achieving the promise of a comprehensive theory in several respects. We address this problem by: (a) crystallizing the concept of ‘value’ on a spectrum from public to private value and (b) illustrating how engagement varies, too, on that spectrum. In investigating world applications of PSL, we draw on both qualitative and quantitative data, from both service designers and users. We advance knowledge through a public value enhanced PSL theory, and we guide municipalities to draw on engagement to realize value from services.