“我分享是因为我在乎吗?”:调查影响消费者采用共享消费的因素

‘Do I share because I care?’: Investigating the factors influencing consumer's adoption of shared consumption

BUSINESS STRATEGY AND THE ENVIRONMENT · 2023
被引 11
人大 A-ABS 3

中文导读

结合人际行为理论与计划行为理论,调查了298名消费者,发现经济激励、规范信念、环境关注和道德规范显著影响共享消费意愿,对共享平台和营销者有参考价值。

Abstract

Abstract The preference structure of consumers remains a perplexing issue for sharing platforms. This study aims to broaden the understanding of shared consumption (SC) adoption. It employed the theory of interpersonal behaviour (TIB) and the theory of planned behaviour (TPB) to propose a conceptual model integrating cognitive, affective and normative beliefs to explain sharing intention. A cross‐sectional survey was conducted using a self‐administered questionnaire to gather responses. Using partial least square structural equation modelling (PLS‐SEM), the assessment of 298 valid responses revealed that economic incentives, normative beliefs, environmental concerns and perceived moral norms are significant predictors of sharing intention. The results of this study offer insights into the fact that consumers are cognizant of the sustainability concern and are ready to amend their consumption patterns driven by moral norms. Additionally, non‐cognitive factors like freedom from ownership hassles and availability uncertainty influence sharing intention. The study's theoretical contributions include extending the application of TIB to shared consumption behaviour and integrating non‐cognitive factors with TPB factors to understand shared consumption intention better. Accordingly, the study offers guidance to marketers for promoting shared consumption.

共享经济消费者行为可持续消费社会心理学市场营销