Institutional support for new work roles: The case of care coordinators in the United States and England
本文比较美国和英国雇佣关系制度如何支持护理协调员这一新角色，发现多雇主集体谈判提供了良好工作条件，且英国因更广泛的谈判范围和管理实践而表现更佳。
Abstract Drawing on comparative employment relations literature, this article explores how employment relations (ER) institutions support the ‘care coordinator’, a new role tasked with aiding the exchange of information between health and social services in the United States and the UK. Findings show that in both countries, multi‐employer collective bargaining facilitated this role by providing good working conditions and a stable work environment; additionally, the new role performed better in England due to the broader scope of bargaining and supportive management practices. The article advances a comparative institutional perspective on the creation of new tasks focused on sub‐national (sectoral and regional) ER.