Digitizing global supply chains through blockchain
本文通过访谈23位行业专家,运用交易成本经济学和创新扩散理论,分析了区块链技术嵌入全球供应链的好处、挑战及应对方案,对供应链管理者有参考价值。
The objective of this paper is to understand the industry perspective towards the benefits of embedding blockchain technology (BCT) in global supply chains (GSC). A qualitative approach with the view of transaction cost economics (TCE) and diffusion of innovation (DOI) theory is applied. Semi-structured interviews with 23 industry experts showcased the benefits of application of BCT into GSC and this yielded interesting themes and sub-themes using the thematic analyses first yielding, the critical issues and challenges in traditional supply chains (TSC) and second, how BCT can contribute to overcome these challenges to support digital GSC; and third, possible challenges adapting BCT. This study advances the supply chain decision making complemented with elements of TCE and DOI theory through the application of BCT. GSC managers can deploy BCT integrated with the Internet of Things to effectively meet worldwide supply chain demands and complex situations.