Towards a resilient community: A decision support framework for prioritizing stakeholders' interaction areas
提出了一个决策支持框架，帮助决策者优先考虑社区利益相关者之间的互动领域，通过文献综述、德尔菲研究和网络分析识别关键因素，并在西班牙案例中验证了去中心化决策和应急组织领导力是优先领域。
Interactions among community stakeholders act as a buffer against disasters and present a way to build community resilience. Several decision support frameworks have been proposed in the literature to improve community resilience, but none focus on interactions among stakeholders. This paper presents a decision support framework to guide decision-makers in prioritizing areas of interaction based on their mutual impact. The framework is built on three components. The first involved conducting a literature review to identify areas of interaction among community stakeholders; resulting in identifying 27 factors that reflect the various interaction areas. The second was to implement a Delphi study to capture the dependency among the different areas. The third was to prioritize the identified areas of interaction through network analysis techniques to understand the propagating impacts of a change in one area on the others. The framework was applied to Spain, utilizing data provided by Spanish resilience experts. Our findings indicate a high degree of interdependence among all areas of interaction. Decentralization of the decision-making process and effective leading capabilities of emergency organizations have been identified as top priority areas. By utilizing this framework, decision-makers can systematically enhance interactions among diverse stakeholders, creating a roadmap to improve community resilience.