疫情驱动的消费者行为:觅食探索

Pandemic-driven consumer behaviour: A foraging exploration

Marketing Theory · 2023
被引 9
ABS 3

中文导读

本文运用觅食理论,扩展了消费觅食生态模型,分析疫情下消费者行为变化,探讨供应不确定、风险增加时消费者如何选择购物地点和商品,并思考疫情后行为是否持续。

Abstract

COVID-19 has had a profound effect on consumer behaviour. This conceptual piece uses foraging theory, extending and developing the foraging ecology of consumption model, to examine consumer behaviour in a pandemic. It is argued that a foraging interpretation of consumer behaviour is more relevant in situations where supply is uncertain, risks are enhanced and resourcefulness is important. The paper assesses the underlying mechanisms of behaviour change-objectives, currency and constraints – from a foraging perspective and examines their role in changing both patch (retail) choices and which items are consumed (prey choices). Additionally, the paper examines temporal and social challenges within the pandemic. The paper considers whether pandemic consumption behaviours will remain as threat levels subside and concludes with suggestions for future research.

消费者行为觅食理论疫情市场营销经济学