How to Lead and Control IT Outsourcing Projects in Data-Rich Environments: A Vendor's Perspective
研究了大数据可及性对IT外包项目绩效的影响，发现供应商的变革型领导和发包方的结果控制能增强其正面作用，而交易型领导和行为控制则削弱之。
Despite the growth of data-rich environments and the increase in data accessibility, studies have offered limited insights into how to lead and control information technology (IT) outsourcing projects to benefit from these trends. To address the research gap, this study investigates the effect of big data accessibility on project performance, and analyzes the moderating effects of vendors’ leadership styles and outsourcers’ control mechanisms from a vendor's perspective. Based on absorptive capacity theory, we develop five hypotheses and examine them using data from 195 IT outsourcing projects. The results show that big data accessibility has a positive effect on IT outsourcing project performance, but that the effect varies with vendors’ leadership styles and outsourcers’ control mechanisms. Specifically, the positive effect of big data accessibility is weakened by vendors’ transactional leadership and outsourcers’ behavior-based control, whereas it is strengthened by vendors’ transformational leadership and outsourcers’ outcome-based control. This study contributes to the literature by identifying distinct roles of different leadership styles and different control mechanisms in leveraging big data accessibility.