Integrating physiological and mental aspects in employee scheduling: an overview for practitioners in production management
本文为生产管理从业者提供实用指南，解释如何将生理和心理因素融入员工排班，以应对老龄化劳动力带来的健康与绩效挑战，并给出四步整合方法及手工装配实例。
Production companies are facing increasing production complexity and demographic change. Therefore, with its decreasing physiological and mental performance prerequisites, the aging workforce is often confronted with overload at the workplace leading to fatigue and work errors in the short term and increasing sick days in the long term. Integrating physiological and mental aspects into existing employee scheduling is one way to maintain employees’ health and performance. Incorporating these aspects is often very complex due to the need for multiple disciplines and the lack of supporting methods and tools. Therefore, this paper provides a practical-oriented overview for including physiological and mental aspects in existing employee scheduling. The intercorrelation between workload, individual performance prerequisites and strain, their measurement methods, and standardised alternatives are explained to support industrial practitioners in production management, like planners. A four-step method for integrating physiological and mental aspects in employee scheduling is presented. With the help of this method, the interaction between the ergonomics/human factors departments and production management can be improved, resulting in a more human-oriented employee scheduling. A practical example from manual assembly illustrates the application of the presented approach.