在线电视剧短弹幕评论的方面情感挖掘

Aspect sentiment mining of short bullet screen comments from online TV series

Journal of the Association for Information Science and Technology (JASIST) · 2023
被引 11
ABS 3

中文导读

针对弹幕评论不完整、语境模糊等问题,提出基于预训练语言编码器的深度神经网络分类器BSCNET,通过邻居上下文构建和半监督学习提升方面级情感分析性能,并开发了噪声弹幕识别和未来剧集热度预测两个下游任务。

Abstract

Abstract Bullet screen comments (BSCs) are user‐generated short comments that appear as real‐time overlays on many video platforms, expressing the audience opinions and emotions about different aspects of the ongoing video. Unlike traditional long comments after a show, BSCs are often incomplete, ambiguous in context, and correlated over time. Current studies in sentiment analysis of BSCs rarely address these challenges, motivating us to develop an aspect‐level sentiment analysis framework. Our framework, BSCNET, is a pre‐trained language encoder‐based deep neural classifier designed to enhance semantic understanding. A novel neighbor context construction method is proposed to uncover latent contextual correlation among BSCs over time, and we also incorporate semi‐supervised learning to reduce labeling costs. The framework increases F1 (Macro) and accuracy by up to 10% and 10.2%, respectively. Additionally, we have developed two novel downstream tasks. The first is noisy BSCs identification, which reached F1 (Macro) and accuracy of 90.1% and 98.3%, respectively, through fine‐tuning the BSCNET. The second is the prediction of future episode popularity, where the MAPE is reduced by 11%–19.0% when incorporating sentiment features. Overall, this study provides a methodology reference for aspect‐level sentiment analysis of BSCs and highlights its potential for viewing experience or forthcoming content optimization.

自然语言处理情感分析深度学习视频弹幕