Preparing the ground for smart working in the public sector: insights from an empirical analysis on municipalities
研究了市政公务员的数字准备度与智能工作接受度之间的关系，发现数字准备度提升接受度，但角色清晰度起负向中介作用，透明文化起调节作用。
Smart working is a timely solution to enable public services’ continuity and it is increasingly embedded within work arrangements in the public sector. However, little is known about the public servants’ willingness to embrace smart working arrangements. The article examines the relationship between digital readiness and smart working acceptance of municipal public servants. Digital readiness boosted public servants’ acceptance of smart working. Role clarity negatively mediated this relationship, whilst an organizational culture based on transparency moderated the link between digital readiness and smart working. A concern for role clarity should be embraced in designing smart working arrangements, enhancing work meaningfulness.