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一致且低度虐待是唯一出路:辱虐管理不一致效应的多项式回归研究

Consistent and low is the only way to go: A polynomial regression approach to the effect of abusive supervision inconsistency.

Journal of Applied Psychology · 2023
被引 19
人大 A+FT50ABS 4*

中文导读

研究发现,上司的辱虐行为如果时有时无(不一致),反而比持续低度虐待更让员工焦虑,进而增加离职倾向,而员工的工作地位可以缓解这种负面效应。

Abstract

The literature on abusive supervision largely presumes that employees respond to abuse in a relatively straightforward way: When abuse is present, outcomes are unfavorable, and when abuse is absent, outcomes are favorable (or, at least less unfavorable). Yet despite the recognition that abusive supervision can vary over time, little consideration has been given to how past experiences of abuse may impact the ways employees react to it (or, its absence) in the present. This is a notable oversight, as it is widely acknowledged that past experiences create a context against which experiences in the present are compared. By applying a temporal lens to the experience of abusive supervision, we identify abusive supervision inconsistency as a phenomenon that may have different outcomes than would otherwise be predicted by the current consensus in this literature. We draw from theories on time and stress appraisal to develop a model that explains when, why, and for which employees, inconsistent abusive supervision may have negative outcomes (specifically, identifying anxiety as a proximal outcome of abusive supervision inconsistency that has downstream effects on turnover intentions). Moreover, the aforementioned theoretical perspectives dovetail in identifying employee workplace status as a moderator that may buffer employees from the stressful consequences of inconsistent abusive supervision. We test our model using two experience sampling studies with polynomial regression and response surface analyses. Our research makes important theoretical and practical contributions to the abusive supervision literature, as well as the literature on time. (PsycInfo Database Record (c) 2025 APA, all rights reserved).

辱虐管理组织行为学时间心理学工作压力