Unfolding Resilience in Digital Platforms From a Microfoundations Perspective
本文从微观基础视角研究多边数字平台的韧性,提出锚定、客体化和合法化三个过程,并识别出二元、组织和社会/政策三个层面,对平台战略和政策制定有参考价值。
This article enriches current debates about multisided digital platforms focusing on the domain of resilience in the light of microfoundations perspective. Three processes of resilience - anchoring, objectification, and legitimization - are proposed to explain structural and behavioral dimensions of resilience for multisided digital platforms. Three levels are identified: 1) dyadic, 2) organizational, and 3) social/policy through which platforms’ features are explained and the dynamics of resilience within the platform as the result of three microfoundations are decoded. Conceptualization herein can be useful both for strategizing around the platform and for defining policy actions for managing the (un)intended consequences of platform dynamics.