弯曲管道:通过重塑与更新重获关注

Bending the pipes: Regaining attention through reinvention and renewal

STRATEGIC ORGANIZATION · 2023
被引 14
人大 A-ABS 3

中文导读

通过爱立信的案例,发现中层管理者能通过“重塑”(增加新渠道)和“更新”(恢复旧渠道)两种实践,自下而上地改变组织注意力结构,从而重新影响战略制定过程。

Abstract

Organizations’ attention structures are traditionally perceived as stable “pipes and prisms” representing organizational communication and procedural channels. Changes in attention structures are typically attributed to top-down interventions. In this study, we extend the “dynamic Attention Based View” by demonstrating first that attention structures are plastic and second that they can be “bent” through bottom-up adaptations of communication channels previously designed from the top. Using a single case study of the large telecommunication corporation Ericsson, we show how mid-level organizational actors manifest distinct forms of agency in reacting to adverse changes in attention structures: projective agency and iterational agency. Organizational actors regain influence over the strategy-making process through two corresponding practices: reinvention (the projective agency of adding new channels) and renewal (the iterational agency of restoring old channels).

组织理论战略管理注意力基础观组织沟通