A paradox‐constitutive perspective of organizational gossip
这篇综述整合了八卦的跨学科研究、悖论理论和传播构成组织视角，提出八卦不仅反映组织悖论，还参与构成悖论，并揭示了八卦引发的两种具体张力：抵抗-权威和包容-排斥。
Abstract We review cross‐disciplinary research on gossip and integrate it with two streams of theoretical scholarship: paradox theory and the communicative constitution of organization (CCO) perspective. In doing so, we develop what we label a paradox‐constitutive perspective of organizational gossip. Our perspective holds that gossip does not merely reflect or reveal organizational paradoxes but contributes to constituting them. Drawing on an extensive narrative literature review ( N = 184), we conceptualize organizational gossip as a socially constructed category of interpersonal communication that, paradoxically, is regarded as both an exceptionally reliable and exceptionally unreliable source of social information. In turn, we illustrate how this contradictory view of gossip engenders paradoxical tensions when gossip surfaces in organizational life, and we illuminate two specific tensions to which gossip contributes: resistance‐authority tensions and inclusion‐exclusion tensions. Our work has important implications for research on organizational gossip, paradox, and communication and suggests intriguing directions for future investigations.