Digital technologies, social entrepreneurship and resilience during crisis in developing countries: evidence from Nigeria
基于对38家尼日利亚社会创业企业的访谈，研究了社会创业者在新冠疫情期间如何利用数字技术实现组织韧性，揭示了19条路径和3×3矩阵模型。
Purpose Social entrepreneurship (SE) is a complex phenomenon designed to resolve numerous societal challenges while remaining economically viable. However, how social entrepreneurs in developing countries have deployed digital technologies to address communal challenges during the Covid-19 crisis is largely undocumented. This research examines social entrepreneurs' adoption of digital technologies, the multi-level organisational conditions, and associated innovative outcomes of engaging digital technologies. Design/methodology/approach Based on the organisational resilience theoretical framework, this research employs a qualitative methodology, comprising 38 semi-structured interviews with Nigerian SE firms, to investigate social entrepreneurs' engagement with digital technologies. Findings The study’s findings reveal 19 pathways through which digital technologies enabled organisational resilience outcomes by Nigerian SE firms during the Covid-19 pandemic. This allows the authors to show, via a 3 × 3 matrix, how social entrepreneurs deploy digital technologies to build proximate, dynamic, and continuous resilience in a weak institutional context. Originality/value The study’s findings enables the authors to advance the SE – digital technologies – resilience scholarship in a developing economy.