Civil servants’ inter-departmental social ties as an impetus for voicing ideas for improvement
研究公务员跨部门社交网络如何促进其提出改进意见，通过调查和焦点小组揭示网络行为与建言行为之间的关联及内在机制。
This article examines whether, why and how inter-departmental networking behaviour enhances employees’ voice behaviour. Current literature suggests that employees’ willingness to voice ideas for improvement is contingent on managers creating an empowering and safe environment, yet external networking can also play a role by broadening employees’ horizons, alerting them to overlooked problems and providing them with access to alternative policy solutions and to strategic information regarding the position of other departments. Using a mixed-method of survey and focus groups, we show the association, and unpack the underlying mechanisms, between the intensity of public-sector employees’ networking with colleagues in other departments and their inclination to engage in voice behaviour