Do technology-focused fast internationalizers’ performance measures change as they mature?
通过对42位澳大利亚企业家和行业专家的访谈,研究发现年轻的技术型快速国际化企业主要使用主观绩效指标,而成熟后则增加客观利润指标,且破坏性事件(如新冠疫情)对其影响较小。
We examine how technology-focused innovation-based fast internationalizers’ (TIFIs’) performance measures change as they mature. Based on 42 interviews with Australian entrepreneurs and industry experts, we show that young TIFIs employ exploratory strategies for developing cutting-edge solutions and prefer using subjective measures for assessing their export performance. Later, becoming more complex organizations, employing exploitative strategies, they use additional objective, profit-based measures. The implications of destructive forces (e.g., COVID-19) to the performance of these firms were modest. Due to being digitally-based industry disruptors, they remain focused on innovation as the source of their independence and survival. Their creativity drives constant change/disruption to industries, requiring back-and-forth movement among exploratory and exploitative strategies, integrating subjective and objective performance measure simultaneously, as their new-to-the-world solutions are developed to withhold ‘creative destruction’ over time.