组织中层级结构的增长:管理知识范围

The growth of hierarchy in organizations: Managing knowledge scope

STRATEGIC MANAGEMENT JOURNAL · 2023
被引 17
人大 AFT50UTD24ABS 4*

中文导读

研究提出知识范围(员工知识多样性)增加协调成本,推动企业扩大层级;基于巴西企业数据发现,知识范围扩大时企业更可能增加管理层,而员工共享经验可延缓这一过程。

Abstract

Abstract Research Summary Theory posits hierarchy as a response to coordination challenges and emphasizes organization size and the need to transfer knowledge as the mainspring of these challenges. This connection, however, is largely based on the quantity of knowledge to be transferred rather than its characteristics. Building on the knowledge‐based view, we propose that knowledge scope—the variety of knowledge across an organization's members—affects coordination costs and hierarchy expansion. Using an economy‐wide database from Brazil, we show that firms are more likely to expand their hierarchy when knowledge scope increases. This effect varies with firms' capacities to manage knowledge; firms whose employees perform more similar tasks or have shared experience at previous employers are less likely to expand hierarchy in response to increases in knowledge scope. Managerial Summary Growing organizations often struggle to coordinate the work of their employees within their current organizational structures. We distinguish coordination problems generated by increased size from problems generated by expanding the variety of knowledge used and argue that both spur organizations to hire additional managers. Using a database of Brazilian startups, we show that a greater variety of knowledge used is associated with the expansion of hierarchy. Additionally, we find that organizations whose employees have more shared work experience have a greater ability to coordinate and thus delay the expansion of hierarchy. Overall, our results show the importance of the characteristics of an organization's knowledge base for organizational structure and suggest building teams with shared experience can enhance an organization's ability to adapt to coordination challenges.

组织理论知识管理企业层级协调成本