Post-Diversity, Precarious Work for All: Unmaking borders to govern labour in the Amazon warehouse
研究了波兰亚马逊仓库如何通过算法管理、非选择性招聘、人际尊重规范和普遍临时雇佣等实践，消解传统劳动组织中的社会分类边界，使工人成为无差别的可互换劳动力，在剥削性条件下相互竞争，从而形成一种基于平等、竞争和整体不稳定的“后多样性”治理模式。
This paper investigates the (un)making of borders as a form of labour governmentality in one of Amazon’s warehouses in Poland. Guided by a critical theory of borders as a form of labour governmentality under global capitalism, we identify organizational practices through which socio-demographic categories traditionally deployed as principles of organizing work (e.g., gender, age, ability) are unmade: the management of deskilled labour through an algorithmic system, the non-selective hiring of workers, the enforcement of social norms of interpersonal respect and a universal system of casualized employment. Together, these practices constitute workers as undifferentiated, interchangeable and equal labour, let them compete with each other under harshly exploitative conditions, and continuously dispose of the least productive among them, keeping all in structural uncertainty. The study contributes to the critical diversity literature by showing a ‘post-diversity’ governmentality that rests on equality, competition and precarization of labour as a whole, rather than segregation and marginalization through an ‘ideal worker’ norm. This labour governmentality operates by eliciting consent from historically subordinated workers and eliminating the advantage of historically relatively privileged ones. Unmaking borders within labour inside the organization, this governmentality at the same time crucially rests on borders outside it.