鞋类产品服务系统:迈向可持续的替代消费场景

Footwear as product‐service systems: Toward sustainable alternative consumption scenarios

BUSINESS STRATEGY AND THE ENVIRONMENT · 2023
被引 23
人大 A-ABS 3

中文导读

提出10种鞋类替代消费场景(如维修、租赁、共享等),并通过焦点小组访谈调查印度消费者对这些场景的看法,发现消费者认为其有趣且实用,但更适用于高价鞋类,且存在文化和卫生障碍。

Abstract

Abstract The existing footwear ecosystem is not environmentally friendly and thus poses a threat to sustainability. In this article, our objective is to take a product‐service systems approach to propose alternative footwear consumption scenarios from a sustainability viewpoint and investigate the perspective of Indian consumers toward the proposed scenarios. To this end, we initially conducted a comprehensive literature review to explore alternative consumption scenarios in the realm of fashion products. This step led to the development of 10 alternative footwear consumption scenarios that focus on maintenance and repair, takeback, assembly, customization, personalization, advice and consultancy, rent, sequential share, swap, and functionality. Next, we adopted the focus group interview methodology to investigate the perception of Indian consumers toward the 10 alternative footwear consumption scenarios, which can inform the footwear industry's product development, marketing strategies, and sustainability initiatives. Our results indicate that while the participants found the consumption scenarios to be interesting and practical, they feel that the proposed scenarios may prove to be more feasible for comparatively expensive footwear products because of the associated logistics costs. Furthermore, the participants pointed out a few cultural as well as hygiene‐related issues that may hinder the adoption of certain alternative footwear consumption scenarios.

可持续消费产品服务系统鞋类产业消费者视角