鼓舞人心,却又令人疲惫:领导者情绪复杂性如何影响下属创造力

Inspiring, Yet Tiring: How Leader Emotional Complexity Shapes Follower Creativity

ORGANIZATION SCIENCE · 2023
被引 21
人大 AFT50UTD24ABS 4*

中文导读

研究领导者交替表达快乐和愤怒的情绪复杂性对下属创造力的双刃剑效应:一方面通过增强认知灵活性促进创造力,另一方面因消耗自我调节资源而抑制创造力。

Abstract

Moods and emotions are an important influence on creativity at work, and recent developments point to emotional complexity as a particularly relevant influence in this respect. We develop this line of research by shifting focus from emotional complexity as an intrapersonal influence to emotional complexity as an interpersonal influence between leader and subordinate. Specifically, we integrate the social-functional approach to emotions with theory on self-regulation to shed light on the effects of leader emotional complexity (LEC), operationalized as alternations between leader displays of happiness and anger, on follower creativity. Three studies, two video experiments (Studies 1 and 2) and a multisource experience sampling study (Study 3), revealed that, on one hand, LEC stimulated creativity by enhancing the cognitive flexibility of followers; on the other hand, LEC led to heightened self-regulatory resource depletion, which compromised follower creativity. Our results also showed that trait epistemic motivation strengthened the positive effects of LEC on creativity via cognitive flexibility, the negative effects via self-regulatory resource depletion were also stronger for followers with higher trait epistemic motivation. Combined, results suggest that leader displays of emotional complexity can be tiring but are even more inspiring. Supplemental Material: The online appendices are available at https://doi.org/10.1287/orsc.2019.13152 .

创造力领导力情绪复杂性自我调节认知灵活性