Everyday administrative burdens and inequality
研究调查了英国2243名成年人在10个日常行政领域(如税务、福利、医疗)中的时间和幸福感成本,发现福利相关任务负担最重,健康状况差和财务不安全的人群承担更高成本,加剧了不平等。
Abstract Administrative burdens create costly experiences for citizens, especially disadvantaged groups. Research to date focuses on how burdens affect outcomes in specific policy contexts, thus little is known about cumulative experiences of burdens in everyday life and their distribution in society. This is the first study to document everyday administrative experiences, accounting for time and well‐being costs across 10 domains: tax, retirement, government benefits, bills, goods and services, savings, debt, health, child care, and adult care. Survey results from 2243 UK adults show that administrative tasks are a significant part of everyday life, with time and well‐being costs that vary by domain. Benefits‐related tasks are particularly costly. There is evidence of distributive effects. Those in poor health and financial insecurity are more likely to engage in salient tasks, such as benefits, but less likely to engage with longer‐term tasks including savings and retirement. They experience higher well‐being costs, especially during salient tasks.