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情绪在增强现实中的作用

The role of emotions in augmented reality

Psychology and Marketing · 2023
被引 63 · 同刊同年前 10%
ABS 3

中文导读

研究了增强现实如何通过引发不同维度的情绪(特别是积极情绪)来提升用户使用意愿,对AR应用开发者和营销人员有参考价值。

Abstract

Abstract Augmented reality (AR) can induce emotions among its users. However, emotional valence is often studied with a singular focus (e.g., enjoyment), which disregards and overlooks the multifaceted nature of emotional valence. Taking a multifaceted perspective of emotional valence, this study aims to broaden understanding of how induced emotions can drive consumers’ inclination to use AR. A multifaceted emotion measurement scale was modified and utilized ( n Study1 : 224), followed by two experimental studies ( n Study2 : 214; n Study3 : 200). These experiments entailed a design wherein the experimental group explored products using an AR app while the control group navigated the mobile website of the same company devoid of any AR features. Our findings indicate that the use of AR instigates expressive emotions, further eliciting emotion components spanning both affective and physiological dimensions. In instances of positive emotions, at least two out of the three elicited emotion components consistently led to a heightened desire to engage with AR. Negative emotions produce no significant effects. Taken collectively, the principal theoretical contribution of this study lies in its elucidation of the components and elicitation patterns of emotions tied to AR, whereas the practical standpoint of these findings underscores the necessity for both developers and marketers to comprehend the pivotal role that the induction of positive expressive emotions plays in designing effective AR apps. These insights should therefore pave the way for more intuitively engaging and emotionally satisfying AR experiences for consumers.

增强现实消费者行为情绪心理学人机交互