LGBTQ Systems: A Framework and Future Research Agenda
基于管理研究,提出一个概念框架来创建和维护支持LGBTQ的组织氛围,整合战略人力资源管理理论,阐述LGBTQ系统如何通过内容与强度影响员工对组织承诺的感知,并指出未来研究方向。
Building on a body of management research that explores strategies for addressing issues of prejudice and discrimination against persons who are lesbian, gay, bisexual, transgender or queer (LGBTQ), we introduce a conceptual framework for creating and maintaining LGBTQ-supportive climates in organizations. Based on a review of theory and research on LGBTQ-policies and practices, we highlight limits to our current understanding of their associated effects and the processes through which such effects occur. We draw from key propositions from the strategic human resource management literature to conceptualize LGBTQ systems and advance insight into the mechanisms through which they influence the development of supportive workplace environments. Specifically, we propose the formation of LGBTQ practice bundles and articulate how system components of content and strength can be leveraged to enable sensemaking about an organization's commitment to sexual orientation and gender identity diversity that can amplify the impact of LGBTQ policies and practices in organizations. We conclude by offering an agenda for a more systemic approach to the study of LGBTQ policies and practices as well as a more purposeful approach to their implementation to better understand and address sexual orientation and gender identity as hidden inequalities in organizations.