Buffer and booster? Testing PSM’s role in job demands-resources theory
基于丹麦调查数据,研究公共服务动机在工作要求-资源理论中的作用,发现它主要缓冲工作要求对愤世嫉俗的负面影响及愤世嫉俗对绩效的损害。
Public service motivation (PSM) is a resource that energizes individuals to do good for others and society. However, it is unclear when and how PSM is associated with performance: Does PSM work as a booster to amplify the positive role of job resources for work engagement and performance? Or does PSM help sustain high performance by buffering against experienced cynicism resulting from job demands or the absence of job resources? Using survey data from Denmark, we offer descriptive results suggesting that PSM mainly works to buffer against the detrimental effects of job demands on cynicism and of cynicism on performance.