高工作绩效为何、何时以及如何并非总是好事:一个三向交互模型

How, when, and why high job performance is not always good: A three‐way interaction model

JOURNAL OF ORGANIZATIONAL BEHAVIOR · 2023
被引 28
人大 AABS 4

中文导读

基于社会比较理论,研究高绩效员工因向上社会比较而产生焦虑,进而引发政治行为的机制,并发现社会比较倾向和领导-成员交换社会比较的调节作用。

Abstract

Summary Despite organizations encouraging employees to improve their job performance to enhance organizational performance, the understanding of the consequences of high performance from the perspective of social comparison remains limited. Drawing on social comparison theory, we develop a framework explaining how upward performance social comparison leads to political behaviors through anxiety. Furthermore, we examine the amplifying effect of social comparison orientation (SCO) on the relationship between upward performance social comparison and anxiety. We introduce the downward leader–member exchange social comparison (downward leader–member exchange social comparison [LMXSC]) to buffer the magnifying effect of SCO. We test the three‐way interaction among upward performance social comparison, SCO, and downward LMXSC using the data collected from a three‐wave survey (Study 1) and a scenario‐based experiment (Study 2), and our hypotheses are supported. Our results reveal an interesting dilemma. Employees' high performance is naturally beneficial for organizations, but those with high SCO and fewer advantages in leader–member exchange social comparison may feel more anxious and engage in political behaviors in response to upward performance social comparison. Our research has practical implications, such as monitoring social comparisons and political behaviors in the workplace and helping employees reduce anxiety.

组织行为学社会比较理论工作绩效政治行为领导-成员交换