Line managers and extreme work: a case study of human resource management in the police service
研究了澳大利亚警察服务中直线经理在内外压力下将极端工作条件视为常态的经历，基于47名经理的数据和日记研究，揭示了人力资源管理与社会期望、技术进步及极端天气事件脱节导致的极端工作。
There are some professionals whose work is always prone to extremes; emergency service workers would fit in to this category. These extremes, however, have typically been short-term aspects of the role punctuated by long periods of normality. This article examines the experiences of line managers in an Australian police service facing pressures both internal and external to the organisation that make extreme working conditions the norm rather than the exception. We use data from forty-seven managers in The Police Service supported by illustrative diary study data to examine their experiences in times of significant change. Our results reveal extreme work resulting from human resource management system out of sync with changes in the expectations of society and media, technological advances in surveillance and social media access and use and an increase volume of ‘extreme’ weather events.