How reducing documentation burdens impacts equity in access to small business COVID‐19 relief funding
研究美国地方政府减少小企业COVID-19救助资金的文书要求后，发现弱势企业申请成功率提高，但其他企业获益更多，质疑政策是否真正促进了公平。
Abstract Scholars have unveiled how and why administrative burdens perpetuate inequity in access to government benefits. However, less is known about the tools public managers can use to reduce burdens and disparities in program access. We partner with a local government in the U.S. to investigate whether a reduction in documentation requirements increased equity by promoting access for “underserved” small business owners (i.e., racial/ethnic minorities, women, people with disabilities, and veterans). Specifically, we analyze outcomes for more than 8500 businesses in a COVID‐19 small business relief fund before and after a reduction in documentation requirements. Utilizing an interrupted time series design, we find increased application success for underserved small businesses, but other applicants benefitted more from the program change, calling into question whether the policy change advanced equity. Our findings suggest that even well‐intentioned interventions can perpetuate disparity if targeted supports for marginalized communities are not implemented.