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女性重外观,男性重功能?关于产品偏好性别差异的错误大众信念

Appearance for Females, Functionality for Males? The False Lay Belief about Gender Difference in Product Preference

Journal of Consumer Research · 2023
被引 57
人大 AFT50UTD24ABS 4*

中文导读

研究发现,营销者和消费者普遍认为女性比男性更看重产品外观而非功能,但实际女性自我选择时并不比男性更偏好外观优势产品,揭示了这一大众信念的偏差及其边界条件。

Abstract

Abstract It is common that marketers design and position pretty products more to female consumers than to male consumers, suggesting that they generally believe that females have a stronger preference than males for product form over function and apply this belief to their marketing practices. However, this research demonstrates that this belief is often inconsistent with actual preferences. Across seven studies and four follow-up studies, involving both hypothetical and field settings, we demonstrate that both marketers and consumers hold such a belief about gender difference and overpredict females’ preference for form-superior (vs. function-superior) products relative to males. Specifically, people tend to choose form-superior (vs. function-superior) products for female (vs. male) others, but female consumers do not choose form-superior (vs. function-superior) products for themselves more than male consumers do. We further provide convergent evidence for the underlying mechanism and boundary conditions by showing that (1) people’s choices for others and themselves are more in line with the lay belief about gender difference when they hold a stronger belief and (2) people’s choices for distant (vs. close) others are more in line with this lay belief. We further assess the effectiveness of several debiasing interventions and show that this lay belief is quite robust.

消费者行为市场营销社会心理学性别差异