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违约不仅影响你:同事遭受主管心理契约违约对第三方感知主管互动公平的影响

Breach not only affects you: the influence of coworker psychological contract breach by the supervisor on third-party perceptions of supervisor interactional justice

International Journal of Human Resource Management · 2023
被引 3
ABS 3

中文导读

基于社会信息加工理论和道义公平理论,通过实验和实地研究发现,第三方员工观察到同事被主管违约会降低其对主管互动公平的感知,且这种关系受第三方与主管的关系(guanxi)和权力距离取向调节。

Abstract

Understanding and effectively responding to employee psychological contract (PC) breach is a critical task for human resource (HR) managers. Drawing on social information processing theory and the deontic theory of justice and using two separate studies, Study 1 (an experiment) and Study 2 (a two-wave field study), the study proposes and tests a conceptualization that helps to explicate the implications of PC breach from the perspective of the third-party employee. Specifically, supporting our hypotheses, we found that when a third-party observer perceives a coworker’s PC breach perpetrated by their common focal supervisor that this negatively influences the third-party’s perceptions of the supervisor’s interactional justice (i.e., both interpersonal and informational) and that such a relationship is moderated by the extent of the third-party’s guanxi with the supervisor. Moreover, our findings further reveal that when a third-party observer with high guanxi with the supervisor also has a high power distance orientation (PDO), that the negative effects associated with the perceived coworker PC breach will be weakened. The study not only responds to scholars’ calls but it improves understanding of how the relational context may distort third-party perceptions of social treatment and justice-related behavior. Implications to theory, practice, and future research are discussed.

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